Work with the Best!

Our companies are always looking for highly motivated and talented people passionate about energy and making a lasting positive impact. Come join us!

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Work with the Best!

Our companies are always looking for highly motivated and talented people passionate about energy and making a lasting positive impact. Come join us!

IT Operations Manager

Electric Power Engineers

Electric Power Engineers

IT, Operations
Austin, TX, USA
Posted on Wednesday, June 19, 2024

IT Operations Manager

Location US-TX-Austin
ID 2024-1368
Category
Information Technology
Position Type
Regular Full-Time

Overview

We are designing the grid of the future!

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers, (EPE) has partnered with power and energy clients across the globe providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient gid. Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.

Responsibilities

Join us in leading the change!

We are seeking an experienced IT Operations Manager to oversee our company's IT operations and ensure the seamless delivery of IT services. The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record of managing IT infrastructure, service delivery, and support teams.

How you can make an impact:

  • Oversee the day-to-day operations of the IT department, ensuring the availability, performance, and security of IT systems and services
  • Develop and implement IT procedures and best practices to optimize operational efficiency.
  • Monitor and manage IT infrastructure, including servers, networks, and applications, to ensure optimal performance and reliability.
  • Lead, mentor, and manage a team of IT professionals.
  • Ensure the timely and effective delivery of IT services to internal and external stakeholders.
  • Manage and prioritize IT service requests, incidents, and problems using ITIL tools and methodologies.
  • Collaborate with other departments to understand their IT needs and provide appropriate solutions.
  • Responsible for inventory and vendor management to including sourcing reliable equipment and establish and maintain vendor relationships.

Qualifications

Bring your passion, here's what’s needed:

  • Bachelor’s degree in information technology, Computer Science, or equivalent work experience. Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus.
  • Strong technical knowledge of IT infrastructure, networks, systems, and applications.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven experience in IT service delivery
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Strong problem-solving and decision-making abilities.
  • Knowledge of IT security best practices.
  • Most important is to have a strong customer service mentality.

How we support you:

  • Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you.
  • Generous PTO and paid holidays
  • Work with industry leaders
  • 401K, up to a 4% match (100% vested from day 1)
  • Flexible Work including hybrid and remote possibilities based on position.

Location: This position will be located in Austin, Texas

EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster

If you are interested in applying for employment with EPE and need special assistance to apply for a posted position, please send an email to: applicationassistance@epeconsulting.com

Third-Party Recruiting Notification

EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team.

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